Communication is the key for any business to take the lead. A good entrepreneur knows how to communicate with his employees. He should realize that he needs the employees to keep the business running. One-man-band doesn’t exist in the business industry. There has to be a division of labor and responsibilities. On the other hand, it is also necessary to keep an open line for the customers and the prospects to reach. They are considered as the lifeblood in every business. It is necessary to learn how to listen to their concerns and suggestions. Also, communicating to them by giving them information with regard to the product and service provided. This is the reason why marketers prefer getting toll free numbers.
Freecall or Freephone
Over the years, toll free numbers have been widely used in the business industry all over the country. Toll free numbers or otherwise known as freecall or freephone allows the calling party, mostly the customers and the prospects, to stay in touch at no cost. Local numbers charge the caller while toll free numbers don’t. These are the 1-800 numbers provided for customers to call in for their comments, suggestions, and other concerns. Marketers only choose from the variety of true numbers these 800 number providers have. They can choose from a repeater number, vanity number, or hybrid numbers. Either way, these numbers do not charge the caller.
Presence counts
Local numbers cater only in a particular niche. However, when entrepreneurs plan to expand the business and wants to be recognized by a larger target market, 800 numbers take the business anywhere. Marketers don’t need to put up a physical office in a certain location to take care of the customers. Instead, toll free numbers provide a wider range of service that local number cannot provide.
Credible Image
Marketers prefer to get an 800 number because it creates a positive image for the business. It adds a professional image to the business. Small and medium businesses often neglect this benefit. They never realized the benefits toll free numbers provide for the business. Customers and prospects prefer businesses with toll free numbers because not only it is accessible but creates a credible image. They wouldn’t be able to recognize on the size of the business, all they know is the business is worthy of their trust. It is the best marketing tool for branding recognition.
Personalize and Building Customer Relation
Toll free numbers are easier to remember. Say a car repair company which has a toll free number of 1-800-FIX-CARS (number doesn’t exist, only used for representation). Most likely they will call this number since they are able to remember the number in an instant without using the yellow pages. It is convenient. They will have easier access to the business. Building customer relation is a marketing strategy to increase the sales. The virtual phone system enables the marketer to personalize the call every time customers call in. They are able to have knowledge on how to handle the call just by looking at the information displayed while talking to the customers.
Above and beyond, it’s all about building connection. Toll free numbers strengthen it.
Establishing a Good Connection to Customers 